By placing an order at DUODAISIES, it implies you have agreed to our terms and conditions below.
Instocks and Preorders:
- All prices are fixed and non-negotiable.
- We will not hesitate to take legal actions against fraud cases.
- Due to different resolution on every monitor screen, colours may vary. We are not liable if your item is not exactly the same as what is projected on your screen. However, we will try our best to provide true to colour pictures.
- We will not be held responsible for any missing parcels/damaged goods shipped via normal postage. Therefore, registered postage is recommended.
-All sales and transactions are final once order has been made. We will only allow exchanges if your item has a defect or we mailed the wrong item to you.
Payment:
- All payments must be made within 24 hours upon receiving the email. If more time is needed, please inform us as soon as you receive the invoice and not AFTER the 24 hour period.
- For ATM transfers, we need a snapshot of the receipt, otherwise we will not be able to verify your payment.
- For iBankers, kindly provide your iBank nick
- We do allow cash deposit, but it is not recommended as it takes a few days to process.
Returns/Exchanges:
-In the case where the item is out of stock or the item has a defect, store credits will be given to you (no expiry date).
-If your item has defects, kindly email us with pictures of the defects within 7 days from the day we mail your item. We will strictly not entertain any emails pertaining to exchanges or refunds after 7 days.
-If you are returning the item back to us, item must be brand new in packaging and not worn. Items must be sent back to us within 8 working days from the date we approve for the return of parcel.
DUODAISIES reserves the rights to amend the terms and conditions at any point in time.
